Is it “okay” to have a feeling such as anger, anxiety, jealousy, etc?

This seems like an easy question.

And, in one sense, it is.  The easy answer is …

“YES, it is okay to feel whatever emotion you experience.”

This is true whether:

1.  You grew up being taught (or learned as an adult) that feelings should be avoided because they are bad, “unladylike”, messy, impure, or dangerous

    • The correctional staff I worked with viewed all emotions as both messy and to be avoided as unnecessary because they “got in the way of” their doing their jobs.
    • The incarcerated young women I worked with viewed emotions as hurtful and  dangerous because they “caused” these young women to hurt others or themselves.
    • The professional women who interacted with me on LinkedIn noted that they were demeaned when they attempted to express their anger in a work setting.

2. You were never taught how to master your feelings so avoiding them was the easiest way to cope.

    • This was my experience.

3.  You tend to do dumb or hurtful things when you experience strong feelings, you blamed the feelings, and you chose to avoid them if you could

4. and so forth.

But, if you are attempting to master your feelings as tools, as I recommend you do in  my two Amazon Best selling books (Emotions as Tools and Beyond Anger Management, there is more to this question.

Indeed, the question has two underlying assumptions that are not obvious..

  1. The first assumption is that there are some emotions you might choose to experience and some emotions that you might choose not to experience.

There are two parts to this assumption.

The first part is that there are good and bad feeling and you might want to eliminate the bad ones

The second part is that there are emotions which feel good and others which feel bad and you might want to eliminate the ones that feel bad.

2.  The second assumption is that you have a choice whether you experience some emotions and not others.

Let me address these two underlying assumptions.

The first assumption above is based on the emotional myth that the emotions that feel “good” are the ones you want to keep and the ones that feel “bad”, or hurt, you might want to eliminate.

This myth, while sometimes upheld in articles, is incorrect.

The truth is that all emotions are just tools that provide you with information that you can adaptively utilize to improve your life and your relationships.

There are no “good” or “bad” emotions. There are only emotional tools.

While it is true that some emotions such as happy, enthusiastic, and pride which “feel” good in that they are uplifting and lead to you engaging in an activity with renewed energy and interest and some emotions such as anxiety, sadness, guilt and jealousy which “feel” bad in that  they might lead you to withdraw from an activity or from other people or result in a sense that you or what you have done are inferior and worthy of contempt, how you experience the emotion does not reflect at all on the value of that emotion as a tool.

A car can be used as a life-saving tool to get you to the hospital for needed medical care or, as  we have seen in the news, it  can be used as a murder weapon when it driven into a crowd of people.

We don’t label the car as good or bad although we clearly could put a label on how it was deployed.

As all emotions are a source of valuable information about how you perceive your surroundings and a source of motivation to deal with your surroundings, I  suggest that you welcome all your emotions and learn how to master them as tools so that the information they provide to you can guide you to make better decisions.

So, even if you could eliminate an emotion, which you can’t as I’ll show below, you would not want to.

Let me give you another example.

No one really likes to experience pain and we have a variety of ways to minimize our pain.  But, pain, serves an important purpose in that it alerts us to a situation which requires our attention whether it is stopping what we are doing, getting help and first aid or more rest, and so forth.  My nephew has no sensation below his waist from a congenital condition.  Should there be a “threat” to his lower extremities which was not immediately obvious, he would not know about it.

Emotions provide us with important information and prepare us to deal with that information.  You do, in fact, want all the emotions you can get.

The second assumption shows a lack of understanding how the emotional process works.

The emotional process, which includes the unconscious scanning of your surroundings and the initial emotional reaction, occurs out of your awareness and, therefore, is not controllable by you.

By the way, if you ever need your emotions to alert you to a life-threatening situation which is not  obvious but from which you need to escape NOW, you would want this part of the emotional process to be beyond your control.

As you can see if you download the free PDF of the anger mastery cycle by clicking on the link which will take you to another page on this site, the cycle contains an unconscious and a conscious set of actions.

Once you become aware of your emotion, you can inhibit your initial reaction but you cannot eliminate it.

Controlling your emotional reaction is the basis of anger management courses. It is useful but often inadequate.

The conscious part of the emotional process which includes validating the initial emotional reaction, assessing the match between your initial perception and the situation, and choosing an appropriate response is in your control and constitutes emotional mastery.

The same is true whether you are mastering anger or mastering an emotion such as envy, anxiety, or jealousy.

In my books, I recommend going beyond managing your emotions and learning to master your emotions by choosing an appropriate response.

You can access prior posts on mastering anger and anxiety as well as jealousy and envy by clicking on the index tab above.

If you are registered, I welcome your comments.

 

 

 

 

 

The World Should be More Emotional not Less.

Emotions are tools that you can learn to master.

A friend of mine who worked in construction once told me, “You know, you can’t have too many tools.  With the right tools, you can do any job.”

The same is true for emotions as tools.  The more familiar you are with your emotions and the more adept you are at mastering those emotions, the more flexible you are in dealing with any situation you encounter.

In other words, the world should be more emotional (master more emotions) not less (restricting or controlling emotions).

To be clear, emotional mastery includes managing or controlling your arousal level so that you can assess what it going on around you.

The issue, for me, is that controlling one’s emotions is presented as the endpoint not the starting point. And, if the emotion is strong enough, control won’t be considered as an option.

In the absence of emotional mastery, you may only experience anger, assume that there is a threat (see below), and act as if that threat is real.  It may not occur to you that what really is going on is that you are disappointed, hurt, frustrated, or misinformed.  In any of these cases, it will not be anger that is appropriate.

A physical analogy is that, if you only have a hammer, you need to hang a picture and you can only find a screw, you pound the screw into the wall. Yes, it works.  But, a screw driver would be both more efficient and more effective.

Let’s introduce you to your emotional tools.

Emotions and Evolution

Our emotions have evolved over the millennia to both inform us about how we perceive our surroundings and motivate us to take effective action.

These are two independent functions of emotions: inform and motivate.

Emotions as Information

Each emotion provides you with useful (although not always accurate) information about how you perceive the world around you.  This is the message of the emotion.

The message of positive emotions such as glad (or happy) is that you perceive what you are doing as a situation in which you want to stay.

The message of negative emotions is that you perceive some sort of “threat” that could harm you.

Anxiety is an example of a (so-called) negative emotion because it doesn’t feel good when we are anxious.

I got anxious when my wife went into labor with our first child.

Anxiety is a future based emotion, the message of which is that there may be a threat out there which could be harmful.

For me, the message was that my wife needed to be in a hospital before the baby arrived just in case.

Understanding the emotion.

Anxiety is an interesting emotion in that it has two faces and a flip side.

The two faces of anxiety are eustress and distress.

Distress is the most common form of anxiety.  The message of distress is that the possible threat is real, it will harm me, and I must avoid it.

There is always the possibility that the perceived threat isn’t as disastrous as it appears.

Have you ever anticipated a response from another person about some subject only to be surprised when that individual either didn’t react the way you expected or wasn’t even aware that a problem existed.

There is a commercial for Discover credit card in which the customer practices refusing to pay any fees and anticipates a negative response from the credit card “operator”only to find out, when he contacts Discover Cards, that no fees are ever charged.  In other words, the customer in the ad was nervous about, and over-prepared himself to handle, a situation that never existed.

Or, think about the time you may have gotten all nervous about asking someone out on a date, or your boss for a raise, and prepared yourself for all the things that could go wrong only to be surprised when she said “yes”.

Eustress is the other face of anxiety. The message of eustress is that the possible threat is real and that action must be taken to prepare for the threat so that it can be eliminated.

Eustress motivates you to prepare for possible “threats” that do exist.  An example is studying for an upcoming exam so you don’t “fail” it.

In the language of positive and negative emotions, anxiety would be a negative emotion because it feels uncomfortable and anticipation would be a positive emotion because it feels great. Both anxiety and anticipation are adaptive in that they help us improve our lives.

The emotion of anger can be understood in the same way.

As an emotion, anger is very powerful.  It is a tool just like a car that you can learn to master.  The message of anger is that you perceive a threat you believe you can eliminate if you throw enough force at it.

Rage looks like anger on steroids but is more like travelling too fast on an icy road.

Anger can help you make better decisions.  Rage is out of control.

Different, and often less potent, faces of anger include irritation, annoyance, frustration, resentment, exasperated, indignation.

So, let’s go back to construction tools.  If you see a screw  with a “slot” in it, you know you need a Flathead screwdriver.  If  the screw has a “+” on it, you need a Phillips head screw driver.

Similarly, if you are angry, you know that you perceive a threat that you believe you can eliminate if you throw enough force at it.

This doesn’t mean, however, that the threat actually exists, only that you perceive it to exist.

What you do with the anger depends on how familiar you are with anger as a tool. Is it anger or one of anger’s cousins such as annoyance, resentment, etc?

The more emotional tools you have, the more specific you can be in how you use your tools to interact with your surroundings.

Positive and Negative Emotions ( a clarification)

I’ve referred to positive and negative emotions above because that is how most people view emotions. However, I don’t like to label emotions as positive or negative because these labels imply that some emotions (the negative ones) should be eliminated (think negative evaluation at work) and others (the positive ones) should be pursued.

In fact, there are no positive or negative emotions as all emotions are adaptive (useful when understood) as sources of information and motivation. There are, however, emotions that feel good (the  so-called “positive” ones) and  emotions that do not feel good (the so-called “negative” ones).

The labels of positive and negative describe the hedonic quality of the emotion not its value or importance.

Emotions as Motivation

Anxiety, as distress, motivates us to avoid public speaking, leads us to avoid asking someone out on a date, keeps us in situations we don’t like because we might not do any better, and can lead us to procrastinate.

Anxiety as eustress motivated me to take my wife to the hospital and gives my students the motivation they need to study for their exams.

Anger prepares you for battle.

Positive emotions motivate us to continue doing what we are doing.

The main point here is that emotions alert us to our surroundings and motivate us to take action.

Motivation is not the same as coercion.

While our emotions move or lead us in a certain direction, we have a choice about what action we will take.

It is at the intersection between emotions and logic that all the benefits of emotions come out.

Learning to master this interaction could be very useful and is the basis for my recommendation that we need more (well mastered) emotions.

Think about any important decision you’ve recently made.  If the decision required background information to help you draw a conclusion, the more accurate information you had, the better would be the resultant decision.

Two words are important here: more and accurate.

Your emotions give you a lot of information about how you perceive your surroundings.  You may perceive a threat you want to eliminate or prepare for.  Or, you  perceive a situation you want to experience more of.

Emotions inform and motivate.

They do not choose.

The more information you have about a situation in which you find yourself, the more opportunities you have to evaluate and assess the information and choose how you want to respond.

Emotions inform logic.

It is logic that evaluates and chooses a response.

Think about the above discussion regarding anxiety.

My anxiety informed me about a possible future event that needed my attention.  Had my wife been experiencing some mild discomfort, I would not have been anxious. I got anxious and I was motivated to take some action. The action I took was to (safely) run a red light.  When I did this, a cop pulled me over. I informed him about my wife and told him that he could follow me to the hospital (about 3 blocks away) and, once my wife was taken care of, I would comply with whatever decision he chose to make.  By the way, he followed me to the hospital, checked my licence, registration and insurance and wished me good luck.   I would not have gone through the red light or put off the cop without my anxiety.

An alternative approach could have involved my getting angry with the cop for pulling me over and “preventing” me from getting to the hospital.

Had I been angry, my interaction with the cop would have been very different.

With people facing an upcoming interview, a test, or a project about which they have some concern, their anxiety may motivate them to procrastinate and avoid the future event.

Whether we choose to avoid the event or prepare to effectively deal with it is always a choice.

So, given my belief that more relevant information is better than less, I am recommending a world in which we both validate and acknowledge all of our emotions so that we are open to the information they provide us about our surroundings.

More emotions lead to more involvement and possibly more effective interactions with others.

In addition, I am recommending that we more effectively use our logic or intellect to help us choose the best course of action to improve our lives and our relationships.

Using my emotions and my intellect together allows me to inform you that I don’t like what you are doing and to interact with you so that we, together, can come up with a way to resolve whatever issue has come up between us.

I am not saying that more emotions and logical evaluations will end the types of behaviors we have recently witnessed. If a perpetrator of an undeniably bad event is “perfectly sane”and has chosen to both give in to his emotion and use his logic to justify what he is feeling, emotion is not the issue.  His belief systems and  model of the world need to be explored.

For others, however, using their emotions as a source of information to be logically evaluated could lead to better decisions and less negative behavior.  It is these people that I believe would benefit from more emotions.

I welcome your comments.

The Emotional Trap of Social Comparison

Do you ever compare yourself to another person?

More likely than not, the answer is yes.

I know this because we have all done it at one point or another.

While there can be adaptive, or benefical, outcomes from social comparison, it is far more likely that comparing yourself to another person will prove to be an emotional trap.

First, the upside..

If you use your comparison as a guide to help you improve yourself, than the emotions you will feel are excitement and anticipation. You will be excited about developing a new dream or discovering a new skill or outlook that you can emulate to improve yourself in some way and you will be looking forward with anticipation to a future in which you have made the changes you have discovered.

In this process, knowing what you want to achieve, accomplish, or become serves as motivation to go out and get the information you need, acquire new skill sets, make new connections or develop a new outlook.

Now, the downside.  Or, the trap…

You compare yourself unfavorably to another person and you feel inferior, inadequate, or worthless, you could become anxious or depressed.

The trap is that when you compare yourself to someone who is richer, more skillful, better looking (or whatever characteristic you choose), you will always come out feeling inadequate.

This is a false comparison.

I did not say that you were inadequate.  You feel inadequate.

Now, suppose you choose to compare yourself to someone who is less skillful, financially successful, etc.  You look great in comparison and may feel superior.  However, this, too, is a false comparison as it says nothing about your own skills, financial situation, physical characteristics, etc.

Social comparison can be a trap because it appears to give you relevant information about yourself but only leads to a false feeling of inadequacy or superiority.

In fact, you are neither inferior or superior.  You are only you.

Let me give you an example.

When I was a psychology intern, I compared myself both to other interns who seemed more adept at engaging the client and starting a healthy therapeutic alliance.  This was not a skill I was good at.  I also compared myself to one of the supervising psychologists who was very adept at reading the tone of a therapy group and who seemed to be able, with relative ease, to decide on the best intervention to move the group forward.

Neither of these comparisons were “fair” when I made them.

Based on my comparisons, I decided (wrongly, yes, but this was my interpretation at the time) that I was not very good at doing therapy.

It was only after I started my career and had to engage my clients in therapy that my confidence grew and my skill sets improved.

In fact, I was “surprised” one day when I intuitively orchestrated a very successful intervention.  I say I was surprised because, when I thought about it, I realized that what I had done was as good or better than the Supervisor I had earlier compared myself to.   It just took me some time to develop the necessary experience and skills.

The insidious nature of social comparison can lead to depression if the comparison involves a characteristic which is both very important to you and difficult to change.

The message of depression is that you see yourself as hopeless, helpless, worthless, or some combination of these three.

If the characteristic is sufficiently important and you do not measure up, you may perceive yourself as worthless.  If change is sufficiently difficult than your perception of yourself as helpless and hopeless may grow in strength.

Social Media, today, has been widely criticized because of the tendency of others to use it as a model for making comparisons.  Young people have attempted or commuted suicide because they do not see themselves as measuring up.

While they fail to see many issues, it never occurs to these adolescents that whether they measure up or not to the social media exemplar does not reflect on themselves and secondly, that the picture painted by the social media post may not even be accurate.

If you are feeling anxious, inadequate or that you do not measure up to your own, or society’s standards,  you might try to alleviate these feelings by choosing to compare yourself to someone who is not as well off as you or who is not your “equal” in whatever category you are using to measure.

You may say something like, “Well, I’m not doing so bad, look at _____.?” or “Well, I’m a better (xyz) than _____.”

The issue here is that, while this comparison may bring you some temporary relief, it does nothing to motivate you to change.  Over time, you will once again feel inadequate, inferior, or lacking.

The type of comparison is a trap because it creates a cycle of feeling inadequate, artificially pumping yourself up with a downward comparison, and feeling inadequate again.

A healthier approach would be to master your anxiety and objectively (either by yourself, if you can, or seeking input from others) look at the comparisons you are making and the standards you are implicitly accepting as your own.

  • Do these standards tell you something about yourself that both needs changing and that you can change?
  • Are the standards you are saying you need to live up to artificial, based on someone else’s distorted view of the world, or impossible to meet?

The answers to these questions will tell you whether your anxiety is informing you of actions you need to plan for and implement or whether their really is no impending threat about which you need to stress and you can choose to ignore the standards facing you as inappropriate, unrealistic, or unimportant.

I welcome your comments.

Feeling Lonely vs Feeling Alone

The words “lonely” and “alone” sound like they are the same but they are different.

Being “alone” refers to your physical status relevant to other people

Feeling “lonely” refers to your psychological status relative to others or to yourself.

You are “alone” when there are no other people around you.

You are “lonely” when you feel disconnected, unsupported, or separated, from the world around you. You are present, psychologically, in the moment but your experience is that something (or someone) is missing.

Please note that I am not talking about  being “dissociated” from the world.  Dissociation is a clinical symptom which implies that you have lost contact with the real world.  You may be in the world physically but you are not there psychologically.

You may have noticed that there are times when you just want to be left alone.  You need the solitude to recharge your psychological batteries, you need time to think about or process something that has happened to you, or you just want to enjoy some quiet solitude. For example, you might want to be left alone with your thoughts to contemplate a beautiful sunset or the quiet solitude of a forest.

You aren’t necessarily being antisocial although those around you may interpret what you are doing as antisocial.  You may, however, be choosing to be anti-social.

To be “antisocial” is to reject the idea that interacting with others is either necessary or important. Unless it is expedient, you have no desire to spend time with, and you choose to avoid being around, other people.

To be “anti-social” is to say that you want to be away from others for the moment.  You are choosing to be with yourself and not with others.

In other words, you want to be alone, for now.

When you are “alone”, you are very comfortable with your own company.  You are okay with being you in your own skin.

Being lonely is a different state of being.

You can be lonely in a crowd of people.

There are two different elements to being lonely.

  1. You can be lonely if you are in a situation in which you do not feel a connection to the people around you.  You miss being around someone you feel close to or supported by.  You are lacking a specific connection and feel isolated or lonely.
  2.  You may feel lonely when you are not comfortable with yourself, your inner thoughts or your sense of who you are psychologically. In this case, being lonely can be thought of as being without yourself. If this is the case, you will find that you must constantly be around someone in order to feel that every thing is okay.

If description #1 applies to you, my suggestion is to accept (validate) your feeling but do not give in to it and get through the situation in which you find yourself.  When you do this, you will notice that the feeling becomes less important and relevant.  This is what you want.  Once you have left environment in which you were feeling lonely, you can move on if the feeling subsides or reconnect with that special someone.

If description#2 applies to you, then you might want to get some professional help in order to explore your self-image, your self-worth, and your self-esteem.  The danger of #2 is that you can become too dependent on others or be seen as too needy.  Should this happen, others might push you away.

I welcome your comments.

How do I get over the fear of being wrong and the fear of failure?

This is a question that I was asked on Quora.com.  I thought  some of you might be interested in the issues this question raises.

Most of the answers that were given by others on Quora tended to focus on the reality that we all make mistakes and need to learn to accept that.

While this is a good response to this question, I, as an expert on emotions with two Amazon bestselling books, Emotions as Tools and Beyond Anger Management, would offer a bit different perspective.

The above question uses the word “fear” as it is commonly used i.e. “fear of being wrong” and “fear of failure”.

Unfortunately, both of these uses are incorrect because the emotion the writer is really referring to is anxiety.

I should mention that, for all intents and purposes, it doesn’t really matter which word you use. However, when you understand the difference between anxiety and fear, you enable yourself to master both emotions and the suggestions I make below will make more sense to you.

Fear is an in-the-moment emotion, the message of which is that you are perceiving a threat that will “kill” you unless you get out of that situation. Fear is the hair-on-the-back-of-your-neck raising up. The best response to fear is to get out of the situation. Too often, women, and sometimes men, experience fear but ignore it to their own peril. An example is when your feelings tell you the guy standing in the elevator is bad news eventhough he looks fine and has done nothing wrong. While you might be wrong about him, trust your feelings and take the next elevator.

Anxiety, on the other hand, is a future based emotion the message of which is that there might be a threat that might hurt me.

Notice in the question that the writer is concerned about what might happen if, at some future date, he (or she) is wrong or experiences “failure”. Both are future possibilities. If the writer were wrong or had failed when they were writing the question, they would have asked a different question.

So, let’s address the question.

The antidote to anxiety (fear of being wrong) is to ask two basic questions about what might happen in the future.

The first and most important question is this: If the worst possible outcome happens to me (however you define “worst” and “being wrong”), can I survive (however you choose to define “survive”) it?

If the answer is “I won’t like it but I could survive it”, then you no longer have to dwell on the issue and can move on to the second question.

By the way, there are very few situations in which you would not “survive” if you made a mistake. So, the answer to question #1 will usually be yes. Now, if you are talking about being wrong about whether or not the mushroom you are about to eat is poisonous or not, or whether you have chosen the right rope to repel down the side of a mountain, well it will be in your best interest to get more information before you make a decision.

Whether you could survive the future or not, question #2 becomes your next focus.

Question #2 is: What do I need to do, learn, or make happen in order to reduce the possibility of “being wrong” or “failing”.

I need to explain that there are two types of anxiety. The first is called distress and the second is called eustress.

Distress is disabling, focuses on the worst case scenario, and leads you to act as if this undesirable outcome is inevitable. It is distress that the writer is most likely referring to when he talks about the “fear of being wrong”.

Eustress is enabling, uses the same motivating energy of anxiety, and focuses on what you need to do to make the right decision. This is the energy my students use to motivate them to study for an upcoming exam. When you prepare for a future event, you no longer have to avoid it because you are now prepared for it.

So, if you are prepared for the future event and you can survive it if goes bad, you will no longer have a “fear of being wrong”. You may not like it, but you won’t be “afraid” of it.

Finally, let me give you a different definition of “failure”.

Most people think that “failure” is a destination. You either “succeed” and reach your goal or you “fail” and fall short.

This is a disabling definition as it only gives you two options-achieve your goal and label yourself a success or miss your goal and label yourself a failure. And, as all kinds of things can happen which delay or interfere with you reaching your goal, you are more likely to experience “failure” rather than a need to recalculate and redirect your attention.

A more adaptive definition of failure is to see it as a process or journey. As a process, failure is defined as “falling short Y times and getting up X times, where  X > Y”. It is this definition the person who quoted Edison  as saying: “I didn’t fail 1000’s of times to make a lightbulb. I found 1000’s of ways that didn’t work.” is referring to.

As long as you pick yourself up, learn from your mistakes, make the corrections you need to make, and move forward, you can’t fail. You only fail when you give up.

I hope that gives you, my readers, a bit different perspective on this question and I welcome your comments and feedback.

What is the difference between guilt and shame?

The emotions of guilt and shame are often confused and I devoted an entire chapter to these emotions in my first Amazon Best Seller Emotions as Tools: Control Your Life not Your Feelings.

While different from each other as we discuss below, both of these feelings are elicited when an action is taken that is viewed as

  • wrong,
  • violating some value, or
  • hurting another person.

The Emotions as Tools Model notes that all emotions are tools which help us understand how we perceive what is happening to us and which can, with practice, be mastered to help us interact with our surroundings in a more adaptive manner.

A quick overview

The message of guilt is that “I have done something wrong.”

The message of shame is that “There is something wrong with me.”

The bigger picture

Guilt

As a tool, the emotion of guilt informs us that we have violated a standard of behavior.  This standard can be internal and based on our own values or an external standard of behavior.

In other words, you feel guilty when you realize you have done something wrong. This is an error of commission.

You might also experience guilt if you failed to take some action you reasonably could have been expected to do.  This is an error of omission.

Both of these two cases are included in the message of guilt.

This is what a court is saying when you are found “guilty”of an offense. Because you did something or you were negligent and failed to take action, you will be punished.

As a motivator, the emotion of guilt moves us in the direction of taking responsibility for and taking action to correct the “wrong” that we have done.

In this sense, guilt is an adaptive emotion which facilitates social interaction.

Let’s look at the phrase… “You are making me feel guilty.”.

You might say this if someone is talking to you about something you have done, or something you might not have done, that they might view as inappropriate.

While no one can make you feel anything, the point of what they are saying to you is that you need to take a look at what you did, take personal responsibility for it, do what you need to do to make it right, and learn from your actions so that you do not do it again.

Shame

While all emotions are adaptive in that we can learn from them, master them and develop psychologically, shame is an emotion that…

  • can lead to destructive outcomes,
  • is often unwittingly elicited, and
  • should probably be avoided or replaced by other feelings under most circumstances

Shame implies self-repudiation.  The message of shame is: “There is something wrong with me.”

We know from history that if an individual violated cultural norms, he (or she) might be publicly shamed, branded, or even excommunicated.  The message was that not only was the behavior unacceptable but the individual was tainted.

I will give you two examples of shame.

Many of the young women I worked with in the Department of Corrections-Juvenile Division had committed some heinous crimes.  Based on their crimes, they experienced intense shame.  They had concluded that, based on their crimes, they were damaged beyond repair.  For most of these young women, this was not true.  While horrific, their crimes could often be understood in terms of situational conditions which led to the crime.  They were still responsible for their actions and were punished for what they did. But, and this is critical, I had to help them realize that while their actions were “monstrous” they were not monsters.  I had to help them move past shame or they would not grow psychologically.

A second, and more common example that you might hear in a park, in a restaurant, or, possibly, your own home is a parent saying to their child in reacting to some undesirable behavior, “You are a bad boy (or girl). What is wrong with you?”

While I am not suggesting that if you have ever said this to your child, you done irreparable damage.  No, you have not.  I even have said it, in anger, once or twice.  Well, maybe it just slipped out?

What I am saying is that you should carefully think about what your child is hearing you say.  This is not always the same as the words you are using.

As a humorous example, think about the next time you see an acquaintance and ask, “How’s it going?” The intent of your words is usually to acknowledge the other person and maybe, or maybe not, start a conversation.  The typical expected response is, “Fine, and you?”

But, let’s suppose the response you get is, “I’m glad you asked.”  And they proceed to tell you everything that has happened to them. TMI.  They have heard you asking them to fill you in on all the intimate details of their life.  Same words on your part but the message they received is very different.

If you react to your child’s inappropriate behavior by focusing on the child, you may be communicating to them that they are somehow damaged.  The emotion they may begin to embrace is shame.

If your goal is to eliminate the unwanted behavior, then that needs to be the focus of your interaction with the child.

When someone has done something wrong, guilt is an appropriate and adaptive emotion which can, and does, motivate that person to correct the injustice they have committed.

Shame, on the other hand, is an emotion that is difficult to justify, often hard to overcome if it is deeply embraced, and insidious in its potential effects on the self-image of the person who feels damaged,or irreparably flawed.

I welcome your comments.

 

 

 

Jealousy and Envy: They are not the same.

Scenario #1

You and your significant other are out on a date or at an event and another person talks to, makes eye contact with, or otherwise engages your significant other and you have a very strong feeling.

Scenario #2

You observe that your friend, a co-worker, or even a stranger, owns something, has something, or even has options you don’t have and you experience a very strong feeling.

Scenario #1

In scenario #1, the issue is that you perceive a threat to your relationship with your significant other. At least two feelings are possible.

Or, some combination of both.

The goal regarding all emotions is to master them so that you can improve your life and your relationships.

Anger:

If you believe that the threat is to your view of right and wrong and the way things “should” be, or your sense of security, and you are ready to go to war to make things right, then the feeling you most likely are exclusively experiencing is anger.

Mastering Anger

I have discussed mastering anger in my book Beyond Anger Management: Master Your Anger as a Strategic Tool and in numerous posts on this blog. You can download the first two chapter of the book by scrolling up to the Welcome post.

Anger can also be experienced along with a second feeling.

Jealousy:

If you believe that your relationship with your significant other is threatened because your significant other is attracted to the person with whom they are interacting, then you most likely are experiencing jealousy. Jealousy always involves a third party and the message of jealousy is “I have something that I think you want, that I think you are coming after and that you might take from me”.

The other side of Jealousy is that your significant other may be interested in someone else because there is something wrong with you. So, along with jealousy, you might be experiencing, inadequacy, self-doubt, embarrassment, uncertainty and/or insecurity.

Mastering Jealousy

You master jealousy when you use the energy of your emotion to:

  • validate the feeling in yourself
  • understand that there may be some areas of your relationship with your significant other that you need to reexamine
  • engage in a conversation with your significant other about your feelings and their understanding of the nature of the relationship between the two of you and between them and the third party.

Scenario #2:

In scenario #2, the issue is that another person has something, or some ability, that you wish you had. There is no threat.

Envy:

The emotion you experience is envy.

The core message of envy is “I want what you have”.

Envy can be experienced as a painful emotion.  When this is the case, you have  taken the focus of your attention from the advantages enjoyed by another and focused it on yourself.

You have added feelings of inadequacy, self-contempt, shame, or inferiority. The message here is “I don’t measure up or have what he (or she) has  which means there is something wrong with me.

Mastering Envy

You master envy when you use the energy of your emotion to:

  • validate, or accept, the feeling in yourself,
  • take a comprehensive look at what it is you are envious about in that other person,
  • decide how important it is for you to emulate that person or obtain what they have,

and, if it is important,

  • make a plan to do what is required to acquire the skill, or obtain the desired item.

In this post, I have addressed the emotions of jealousy and envy.

I welcome your comments.

 

 

 

Applying the Emotions as Tools Model to Business Part 1 (Anxiety)

In this post, I discuss anxiety and stress as they apply to business.

If you own a business, you should find this post and part 2 (next week), very informative.  If you don’t own a business but know someone who does, please send this link to them.

If you own a business, have employees, or interact with customers, you know that dealing with emotions (or feelings as the two words are essentially the same) is an important element of what you do. Sometimes, your own feelings are problematic and at other times, it is the emotions of others (employees, customers) that demand your attention.

And, if you are like most people, while you experience feelings all the time, you do not really understand what feelings are, how they can trip you up, or what you can do to get your feelings to work for you rather than against you.

I developed the Emotions as Tools Model to demystify the topic of feelings so that:

  1. Anyone could access and understand their feelings and
  2. Anyone could learn to master rather than be controlled by his (or her) feelings.

In contrast to other approaches which tend to view emotions such as anxiety and anger as negative and which advocate controlling one’s emotions, the Emotions as Tools Model views feelings as innate tools which, like any other tool such as your TV remote, you can learn to use and master to take back control of your life and improve your relationships.

I have written two best selling books on the subject of emotions both of which are available on Amazon:

If you choose, you can download the first chapters of both books for free with no opt-in by scrolling up to the “Welcome” post above.

It is important to note that contrary to the way some feelings are portrayed or experienced, there is no such thing as a negative emotion. All emotions are adaptive.

There are at least three “arenas” in which emotions can impact a business:

  1. You: your own feelings, as a business owner, about your business, your customers, or your staff
  2. Your staff: the emotions of your employees directed at you or at your customers
  3. Your customers: the feelings of customers directed at you, your employees, or your business.

Two emotions that are likely to surface in business are anxiety and anger.

While both of these emotions alert you to a perceived threat, each has its own message and time frame. I will address anxiety in this article (Part 1) and anger in Part 2.

A threat which elicits an emotion is defined as any situation, action, event, or transaction which challenges, calls into question, or negatively impacts one’s beliefs, values, survival, finances, important goals, family, and so forth in such a way that the threat must be dealt with, eliminated, or avoided at all costs. Minor mistakes, disagreements, and unintended consequences, while inconvenient, usually are not perceived as threats.

In applying the Emotions as Tools Model in business, the goal is to master the emotion and either strategically deploy the energy of the emotion to further the pursuit of business goals or constrain and let go of the feeling if it is impairing the completion of important goals.

Anxiety

Any time you worry about whether a decision, situation or outcome will work out to your advantage or create a disaster from which you will have to recover, the emotion you are experiencing is anxiety. I have a chapter on anxiety in my book Emotions as Tools:A Self Help Guide to Controlling Your Life not Your Emotions

Anxiety is a future-based emotion the message of which is: There may be a threat facing me and that threat may “kill” me. The word “kill” is in quotes because I am not talking about physical death but about an outcome that could have serious consequences. The word “may” is in quotes to reinforce the idea that the threat, or negative outcome, about which you are concerned or worried, has not occurred and is, therefore, in the future.

Anxiety ignores the possibility that the threat might not occur at all.

Subtypes of Anxiety

There are at least two subtypes of anxiety based on how you experience the emotion, the response you make to it, and the extent to which you master the emotion or it controls you. I discuss emotional mastery below.

  1. Distress:

In this form, anxiety can be debilitating and result in your “freezing” in place and not taking any action at all regarding the perceived (possible) threat.

This is the most common form of anxiety and occurs when:

  •  you ask yourself the question, “ What if (the threat) happens and I fail?”,
  •  you assume the future (unwanted) outcome will  occur, and
  • you act as if it is a forgone conclusion, you can do nothing to prevent it and the negative consequences are inevitable.

This is the type of anxiety that most people think about, experience, and want to avoid. It is also an example of an emotion controlling you.

When you are anxious in business:

  • you might not make an important, but risky, decision,
  • you might choose not to “manage” a difficult employee, or
  • you might not correctly deal with a difficult customer.

2. Eustress:

There is a second way to conceptualize, relate to, and experience anxiety. This second type of anxiety is called Eustress.

You master anxiety as a tool when you relate to this emotion as Eustress.

Mastering an emotion involves:

  •  accepting the emotion as representing your initial perception of your situation,
  • understanding the message of the emotion regarding the nature of the perceived threat
  • assessing the validity of the message (How real is the threat?)
  • choosing an appropriate response which either dismisses the emotion or uses the energy of the emotion to counter the threat.

Anxiety, as Eustress, accepts the valid probability of the possible threat and uses the energy of the anxiety as motivation to both prepare for the future threat and minimize any unwanted consequences. When my students study for an upcoming exam, about which they are concerned, they are validating their anxiety and mastering the anxiety as a motivator to prepare for and, thereby, minimize the impact of the exam. The entrepreneur uses anxiety as motivation to plan for and develop contingencies regarding future complications. This is mastering anxiety.

3. Anticipation:

A third option is to maximize the desired impact of the upcoming event.

You might think of this as positive thinking but it is more than that.

Maximizing the impact of an upcoming concern involves asking yourself the question, “What if the (exam, negotiation, meeting) turns out well and everything works out?” When you ask yourself this question, you engage the flip side of anxiety, the emotion you experience is anticipation, and the energy that consumes you is excitement.

Positive thinking is a “Pollyanna” point of view that assumes life is rosy and everything just works out for the best. It, often, does not. Turning anxiety into anticipation uses the energy (worry) of anxiety to make and execute a realistic plan for the issue about which you are anxious and then choosing to act as if your plan will be successful. If the Plan doesn’t work out, you can change your plan.

As a business owner, you can master your own anxiety to push your business forward and you can use your knowledge of anxiety to help your employees master their anxiety when it involves changes in policy or procedures, new responsibilities, dealing with difficult clients, seeking new business and so forth. Knowing that anxiety is a future based emotion which focuses on a perceived threat, you can anticipate the anxiety and allay that threat with information, training, calculated roll outs of new programs and so forth.

I welcome your comments and if you would like me to address these issues as a speaker in your business, my email is TheEmotionsDoctor@gmail.com

In Part 2, I will discuss anger.

A solution to old grievances- IWBNI’s

Do you ever find yourself holding onto old grievances?

Someone did something to you in your past and every time you think of it, you get pissed off.  Examples include a history of abuse, an indiscretion, a social put-down that embarrassed you, a lack of support you thought you deserved but which was never given and so forth. While the incident could have happened years ago and the person who did it might even be dead, it is just as real as if it happened yesterday when you begin to think about it.

The incident could also have happened last week and you are still both angry and obsessed about it.

It is important to note that if you are able to talk to the person and, in some way, resolve the issues between you, this is the best action to take.

Sometimes, though, resolving the issue in real time is not possible because the person is dead and, therefore, not physically available to you or the emotional barriers between you are so formidable that the person is not available to you psychologically.

If this applies to you, I have some suggestions for you.

But first, let me help you understand how it is that an incident that may have occurred years ago can still be so real to you.

Your ability to think about something is a powerful gift.  This is your imagination.  When you imagine a situation and allow yourself to experience it, your brain can’t tell if it is a real experience or only in your head.

The upside of imagination is that you can relive your vacation, playing in the pool with your kids, or your mom’s great Thanksgiving meals.  The downside is that you can become tethered to your past.

Let me give you an example of the power of your imagination.

Stop for a moment and try to make your mouth water.

Most likely, you won’t have a whole lot of success as you can’t force your body to make this happen.

Now, if you can, copy this section of the article and have someone read the script to you as you close your eyes and imagine the scene they are reading.

  • You walk into your kitchen and go over to the refrigerator.
  • You open the door to the fridge and feel the blast of cold air on your face.
  • You, then, notice the lemon sitting on the shelf. You pick it up and feel the cold skin.
  • You close the fridge door and put the lemon on the cutting board on the counter.
  • You take out a sharp knife and as you cut off a slice of lemon, you see the juice pool up on the board.
  • You pick up the lemon wedge, put it in your mouth and bite into it.

Your imagination made your mouth water.  It is as if you just bit into a real lemon wedge.

You can, now, understand how it is that every time you think of what happened to you in the past, you relive it as if it were yesterday.

Ultimately, you want to forgive the person as this will allow you cut the ties with and move beyond your past.  I addressed forgiveness in my last post.

Sometimes, however, forgiving a person is difficult and you need to add a step before you can engage forgiveness

The step you can add is to view the past through the filter of  an IWBNI.

The word IWBNI is an acronym that stands for It Would Be Nice If.

The process behind using an IWBNI is this;

Labeling the incident as an IWBNI  as in “It would be nice if the incident had not taken place or the person had not been such a jerk and so forth.” allows you to both acknowledge the onerous nature of the incident (because what you are saying about it is TRUE) and let it go (because the unstated implication of IWBNI is that it did occur.

When you replay it in your mind, you are trying to resolve or understand it.  Many things that happen to us are often beyond any typical logical understanding because they are so onerous and, therefore, seem to defy logic.

Using an IWBNI acknowledges that you may never understand it and that you are choosing to let it go and move past it.  This is after-all what you want.

Like forgiveness, which I discussed in the last post, using an IWBNI does not justify, minimize, or excuse what took place.  It only accepts that it did take place.

Following this acceptance which begins the process of moving on facilitates the process of forgiveness which allows you to fianally cut the ties that bind you to your past.

By the way, I discussed using IWBNI’s in my 7/20/16 post on dealing with regret.

I welcome your comments.

 

Forgiveness

In a recent series of 3 posts, I discussed  a six step process for mastering anger that is directed at you by another person. Step 4 in that process involves forgiving the other person.  As the concept of forgiveness is often misunderstood, I’d like to elaborate on it in this post.
Generally speaking, there are two perspectives you can take to assess and give meaning to the actions of another that:
  • hurt you (or has hurt you in the past)
  • you believe are not right for them to do
  • you view as inconsiderate and unnecessary
  • you believe call for retaliation.

Perhaps, you have a history of physical or sexual abuse that you can’t stop thinking about. Or, someone has done something to you that continues to upset you and ruin your relationship with that person eventhough they may have apologized.

Why is perspective important?

The perspective you adopt regarding what the other person has done will act as a filter through which you assess both the nature of their behavior and the options you choose regarding what you will do about that behavior.

One perspective involves  subjectively viewing and assessing the interaction from a personal point of view.  When you are being subjective, you look at what is going on through the lens of your own emotions, prior beliefs and experiences, and prejudices.  The subjective perspective tends to distort how you view your situation.

In other words: They did something wrong and you continue to be righteously pissed off about it.

It is important to note that emotions by their nature, are highly subjective.

As I discuss in both of my most recent Amazon best seller books Beyond Anger Management: Master Your Anger as a Strategic Tool, the message of anger is that you perceive a current  threat that you believe you can eliminate if you throw enough force at it.  You perceive a threat, the threat, in your mind, truly exists, and your anger is valid.

The problem is that the behavior is in the past and can’t be changed and your anger, in the present, can have negative impacts on your body and your relationships.

The second perspective involves objectively assessing what is going on. You are being objective when you, to the degree that you can, attempt to assess what is going on with you from the point of view of an unbiased observer. You temporarily put your emotions aside and try to understand how this observer is viewing the situation, how you might be overreacting or misunderstanding  what is happening, and how your initial subjective emotional reaction might be inaccurate.

In other words: What is going on with me that I am still pissed off with them?

The Anger Mastery Cycle, a copy of which is available above, calls for us to move into anger management after the initial emotional reaction. Anger management involves reducing our emotional arousal.
Anger Mastery is the next step after anger management and entails assessing the nature of the threat. It is in this step that forgiveness becomes relevant.
Here is the reasoning connecting forgiveness, objectivity and mastering the anger that someone directs at you:
In order to be able to effectively interact with another person you need to keep your own arousal level down and accurately assess what is going on. This is an important part of anger mastery and involves taking a deep breath and taking a step back from the situation.
Forgiveness moves the process of mastering the anger at another person one step forward.
Regarding forgiveness, most therapists and people in general do not understand what forgiveness is. You and most other people
believe that forgiving someone involves absolving them of any bame or responsibility for their actions.   This is what happens when your past debts are “forgiven”.  They are erased. Or, when in the Bible (Disclaimer: I am not a biblical expert.) when Christ forgave someone’s sins and that person was “born again”..

When I suggested to the young women I worked with in the California Department of Corrections-Juvenile Division that they forgive the men who abused them (often their fathers) or the women who abandoned them (or worse), they often refused stating that these men (women) did not deserve to be forgiven for what they did.

Psychologically, people do not want to forgive others because it doesn’t feel right that the other person should be “let off the hook” for what they did.  It just doesn’t feel like justice has been served.
And, maybe it hasn’t.  But, psychologically, this is not the point.
There is an old joke about a guy who comes home very late from a round of golf.  His wife questions him and he says. “It’s all Harry’s fault.”  After additional questioning, the guy explains that Harry died on the second hole and they had to carry him for the rest of the 16 holes of golf.
When someone holds on to feelings about what someone has done in the past, they carry that person (Harry) with them everywhere they go. One’s feelings about the past can color the perception of threat in such a way that one may see a current threat where none exists and remain angry.
As I am using the word, forgiveness means (psychologically) “letting go”. When you forgive another person for what they have done to you, you are choosing to disengage emotionally from that person and their actions.  This letting go frees you up to decide the best way for you to deal with this individual and their behavior in your current context.
There is no absolution of guilt or responsibility.  Rather, you decide that you can’t change the past and you will move on with your life.  Psychological forgiveness is for  (and exclusively about) you and has
nothing to do with the person (or people) you are forgiving.  In fact, they may never know you’ve forgiven them.
Forgiveness allows you to be more objective about the interaction between you and the other person.  In being objective, you have the opportunity to use the energy of your feelings about the situation to both choose and implement your best option to resolve the issues you are facing. Two options you have include resolving issues with this person (if the person is available and willing), or seeing your situation as an I.W.B.N.I (We will talk about this in a future post.) and doing nothing more.
So, forgive them for you so that you can let go of the emotional baggage (your Harry) and get on with your life.
I welcome your comments.